Thank you for shopping with Little Luxurious! We hope you are delighted with your purchase. However, if you are not satisfied, we are here to assist you with our returns and refund policy.

1. Returns Policy

We accept returns for most items purchased on Little Luxurious, provided the following conditions are met:

  • The item is in its original, unused, and unwashed condition.
  • The item must be returned within [insert number of days, e.g., 15 days] from the date of delivery.
  • The original packaging must be intact and included with the return.

2. Non-Returnable Items

Certain items are not eligible for return or exchange due to hygiene reasons or their nature. These include:

  • Personalized or custom-made products.
  • Gift cards or vouchers.
  • Underwear, swimwear, or items where hygiene is a concern.

3. How to Initiate a Return

If you wish to return an item, please follow these steps:

  1. Contact Us: Send an email to info@littleluxurious.in with your order number and the reason for the return.
  2. Return Authorization: Our customer support team will guide you through the return process and issue a Return Authorization (RA) number if necessary.
  3. Package the Item: Carefully pack the item(s) in the original packaging, including any tags, labels, or receipts.
  4. Ship the Item: Send the item to our return address (provided with the RA number) at your cost.

4. Refund Policy

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If your return is approved, we will process the refund to the original payment method within [insert number of days, e.g., 7-10 business days].

  • Shipping Costs: The original shipping cost is non-refundable. If you received free shipping on your order, the actual shipping cost will be deducted from your refund.
  • Sale Items: Sale or discounted items are eligible for a refund only if returned within the specified return period and in original condition.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photographs of the damage or defect. We will issue a full refund or exchange for the product.

5. Exchanges

We offer exchanges for damaged or defective items. If you wish to exchange an item for a different size, color, or style, please follow the same return process. Once the return is approved, you can place a new order for the exchange.

6. Cancellation Policy

You may cancel an order before it has been processed or shipped. If your order has already been shipped, please refer to our returns policy to initiate a return once you receive your package.

7. Late or Missing Refunds

If you have not received your refund within the specified time frame, please:

  • Check with your bank or credit card company, as it may take additional processing time before the refund is officially posted.
  • If you still have not received your refund after checking with your bank, please contact us at info@littleluxurious.in.

8. Contact Us

For any questions or concerns about your return or refund, feel free to reach out to our customer support team:

Little Luxurious
Daheli Sujanpur, Kanpur, Uttar Pradesh-208015
Email: info@littleluxurious.in
Phone: +91 7991282471